Refund policy

Return & Refund Policy

Effective Date: August 18, 2026

At TGC Tamaqua, we want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return within 30 days of receiving your order, subject to the conditions below.

1. 30-Day Return Period

Customers may request a return within 30 calendar days from the date the order was delivered.

To be eligible for a return, the product must generally be:

  • Unused and in its original condition

  • In its original packaging, where applicable

  • Returned with any included accessories, documentation, or promotional items

  • In a condition suitable for resale

We may decline a return if the product has been used, damaged after delivery, or altered in a way that affects its condition.

2. Trading Cards, Booster Packs, and Sealed Products

For trading cards, booster packs, booster boxes, sports cards, and other collectible products, sealed products must remain sealed and unopened to be eligible for a return.

Once a sealed collectible product has been opened, we may be unable to accept the return because opening the packaging can affect the product's collectible value and condition.

This restriction does not affect your rights regarding products that arrive damaged, defective, incorrect, or otherwise not as described.

3. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or significantly different from what you ordered, please contact us as soon as possible.

Please provide:

  • Your order number

  • A description of the issue

  • Photos of the product and packaging when applicable

We will review the issue and, where appropriate, provide a replacement, refund, or other suitable resolution.

4. How to Request a Return

To request a return, contact TGC Tamaquaat:

Email: TGCTamaqua@twive.site
Phone: +1 (225) 768-1811

Please include your order number and the reason for your return request.

Do not send products back before receiving return instructions from TGC Tamaqua.

5. Return Shipping

For returns due to a change of mind or other reasons that are not caused by an error on our part, the customer may be responsible for the return shipping costs.

If the return is due to an incorrect, damaged, defective, or otherwise improperly fulfilled order, TGC Tamaqua may provide appropriate return shipping instructions or reimbursement, depending on the circumstances.

6. Refunds

Once your returned product is received and inspected, we will notify you regarding the status of your refund.

If the return is approved, the refund will generally be issued to the original payment method.

The time it takes for the refund to appear in your account may vary depending on your payment provider or financial institution.

Original shipping charges may be non-refundable unless the return is the result of an error, damaged item, defective item, or another circumstance where reimbursement is required by applicable law.

7. Partial Refunds

In certain circumstances, a partial refund may be offered if an item is returned with missing components, packaging, accessories, or other conditions that affect its value.

Any applicable deduction will be communicated during the return review.

8. Returns That Cannot Be Accepted

A return may be refused when:

  • The 30-day return period has expired

  • The product has been opened when it is required to remain sealed

  • The product has been used or damaged after delivery

  • The product is missing required components or accessories

  • The product has been altered or modified

  • The customer cannot provide sufficient order information

  • The return does not meet applicable return conditions

These limitations do not apply where prohibited by applicable law.

9. Exchanges

Where available, TGC Tamaqua may offer an exchange for eligible products.

If an exchange is not available, we may instead provide a refund or another appropriate resolution.

10. Refused or Undeliverable Packages

If an order is returned to TGC Tamaqua because the customer provided an incorrect or incomplete shipping address, refused delivery, or failed to accept the package, additional shipping costs may apply before the order can be reshipped.

If the customer requests a refund instead, the refundable amount may be reduced by applicable shipping or return costs.

11. Contact Us

For questions regarding returns or refunds, please contact:

TGC Tamaqua
17373 Vallee Ct
Prairieville, LA 70769
United States

Email: TGCTamaqua@twive.site
Phone: +1 (225) 768-1811

TGC Tamaqua reserves the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page with an updated effective date.