Shipping Policy

Effective Date: August 18, 2026

At TGC Tamaqua , we aim to provide reliable and convenient shipping options for customers worldwide.

1. Worldwide Shipping

We offer free standard shipping worldwide on eligible orders.

Estimated delivery time: 5–8 business days

Delivery times may vary depending on the destination, customs processing, local delivery services, weather, holidays, and other circumstances outside our control.

2. United States Shipping

For customers in the United States, we offer free shipping.

Estimated delivery time: 3–5 business days

Orders are shipped to the delivery address provided at checkout.

3. Order Processing

Orders are generally processed and prepared for shipment after payment has been successfully confirmed.

Processing times may vary depending on product availability, order volume, weekends, and holidays.

The estimated delivery times above begin after the order has been processed and shipped.

4. Tracking Information

When tracking is available, customers may receive tracking information by email after their order has been shipped.

Tracking updates may take some time to appear after the carrier receives the package.

5. Customs and International Orders

For international orders, packages may be subject to customs inspections, import requirements, duties, taxes, or other charges imposed by the destination country.

Any customs duties, import taxes, or other government charges that may apply are the responsibility of the customer unless otherwise stated at checkout.

TGC Tamaqua cannot guarantee the exact time required for customs clearance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.

7. Shipping Delays

Although we aim to meet the estimated delivery times, delays may occasionally occur due to circumstances beyond our reasonable control, including:

• Carrier delays

• Severe weather

• Customs processing

• Public holidays

• Transportation disruptions

• Incorrect or incomplete delivery information

• Other unforeseen circumstances

TGC Tamaqua is not responsible for delays caused by third-party shipping carriers or circumstances outside our reasonable control.

8. Lost or Damaged Packages

If your package appears to be lost, damaged, or has not arrived within a reasonable period after the expected delivery date, please contact us.

We may work with the applicable shipping carrier to investigate the shipment and determine the appropriate resolution.

If an order arrives damaged, please contact us as soon as possible and provide your order number and photographs of the package and product when applicable.

9. Contact Us

For questions regarding shipping or delivery, please contact:

TGC Tamaqua
17373 Vallee Ct
Prairieville, LA 70769
United States

Email: TGCTamaqua@twive.site
Phone: +1 (225) 768-1811